What’s important in today’s business? Communication, partnerships, customers, profit, loyalty or passion – establishing, building and endorsing relationships is so important in order to have it all.
Today, I experienced how business can lose its connection through electronic communication and assumptions and waste hours in the day. Then in a simple 10minute phone call rebuild it by listening to the tone and purpose of the words said between two intelligent individuals.
Words are often very imprecise vehicles of communication. If anyone else has noticed lately, written English in a world of such diversity and multiculturalism is not always accurate nor does it hold the true spirit of what’s being portrayed or meant.
When someone speaks to you the voice is powerful and the accompanying expressions are a powerful tool to find solutions, create partnerships or win relationships.
In addition, there’s so much information coming at us at once and often we only listen halfheartedly to the conversations around us. Yet, a conversation can still be the most powerful way of communicating. We will respond quicker and pay attention to a friendly approachable voice than one that is dull, monotone or angry.
So if you have issues to resolve, solutions to find maybe pick up the phone, cultivate a responsive tone in your voice and find the obvious benefits that a 10-minute conversation will bring to your life. While speech is how you use words, voice is how you create sound. To your listeners, your voice is a part of who you are and what you believe.
Remember, there’s a message in Your Voice!